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Terms and Conditions

Welcome to Estoz Marketing Solutions.

By accessing this website, creating an account, registering for any programme, or purchasing any course, membership, event, service, digital product, or training material offered by Estoz Marketing Solutions, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using this website or completing any purchase.

1. Acceptance of Terms

By accessing or using this website, creating an account, submitting your details, registering for a programme, or purchasing any course, service, membership, event, or digital product, you acknowledge that you have read, understood, and agreed to these Terms of Service.
These Terms apply to all users, visitors, students, members, customers, participants, and purchasers of Estoz Marketing Solutions.
If you do not agree to these Terms, please do not use this website, register, or purchase any of our products or services.

2. Overview of Services

Estoz Marketing Solutions provides educational, training, coaching, marketing, and digital learning services.

Our services may include, but are not limited to:
  • Online courses
  • Offline courses
  • Workshops
  • Masterclasses
  • Training programmes
  • Membership programmes
  • Coaching or consultation sessions
  • Downloadable materials
  • Course recordings
  • Templates, worksheets, and learning resources
  • Community access through WhatsApp, Telegram, Facebook, or other platforms

Access to certain content or services may require account registration, payment confirmation, or approval by Estoz Marketing Solutions.
Unless stated otherwise, all purchases grant personal, limited, non-transferable access to the purchased programme, course, membership, or service.

3. Accounts and Access

To access certain courses, memberships, materials, or digital platforms, you may be required to create an account or provide your personal information.

You agree to:
  • Provide accurate, complete, and updated information
  • Maintain the confidentiality of your login details
  • Not share your account access with any other person
  • Accept responsibility for all activities carried out under your account

Estoz Marketing Solutions reserves the right to suspend, restrict, or terminate any account or access if we believe that the user has violated these Terms, misused the platform, shared access without permission, failed to complete payment, or engaged in any activity that may harm the company, platform, trainer, community, or other participants.

4. Payments and Enrollment

All payments are processed through third-party payment gateways, banks, or approved payment methods. Estoz Marketing Solutions does not store your full credit card, debit card, or banking details.

Once payment is successfully confirmed:
  • Your enrollment may be recorded in our system
  • Access to the purchased course, programme, service, or membership may be granted
  • A payment confirmation, receipt, invoice, or onboarding instruction may be sent through email, WhatsApp, SMS, or other communication channels

We maintain internal records of purchases, registrations, enrollments, attendance, access, and communication for operational, customer support, accounting, and administrative purposes.

5. Pricing, Fees, and Refunds

All prices are displayed at the time of purchase or registration.
Prices, promotions, discounts, bonuses, packages, and payment plans may change at any time without prior notice.
Unless stated otherwise, all payments are charged in Malaysian Ringgit (MYR).
All sales are final and strictly non-refundable, non-transferable, and non-exchangeable, unless required by applicable law or clearly stated in writing by Estoz Marketing Solutions at the time of purchase.

No refund, partial refund, pro-rated refund, or exchange will be provided due to:
  • Change of mind
  • Personal schedule changes
  • Non-attendance
  • Failure to access or complete the course
  • Failure to use the materials or services
  • Personal expectations not being met
  • Lack of implementation
  • Dissatisfaction caused by personal circumstances
  • Technical issues caused by the user’s own device, internet connection, or third-party platform access

If you experience a billing issue, please contact us for assistance.

6. Subscription, Instalment, and Recurring Payments

If your purchase includes a subscription, instalment plan, or recurring payment, you agree to pay all fees according to the selected payment terms.
You authorize Estoz Marketing Solutions or its appointed payment processor to collect payments based on the agreed payment schedule.
You are responsible for ensuring that your payment method is valid and that sufficient funds are available when payment is due.
Failure to complete any payment may result in suspension or termination of your access to the programme, membership, course materials, support groups, bonuses, recordings, and any related services.
Outstanding payments may still remain payable according to the agreed payment plan.

To request cancellation of a subscription, you may contact us at:
finance@estozmktg.com

Cancellation only applies to future recurring payments after the request has been processed. Previous payments remain strictly non-refundable and will not be pro-rated.

7. Use of Content and Intellectual Property

All content provided by Estoz Marketing Solutions is protected by copyright, trademark, and intellectual property laws.
This includes, but is not limited to:
  • Course videos
  • Audio recordings
  • Slides
  • PDFs
  • Training notes
  • Worksheets
  • Templates
  • SOPs
  • Frameworks
  • Scripts
  • Documents
  • Graphics
  • Digital assets
  • Recordings
  • Learning materials
  • Community content
  • Website content

You are granted a limited, personal, non-exclusive, non-transferable license to access and use the purchased content for your own learning or internal reference only.
You may not:
  • Copy, reproduce, or duplicate any content
  • Share your login details with others
  • Distribute materials to third parties
  • Upload the content to public or private platforms
  • Resell, rent, or transfer any materials
  • Record live sessions without permission
  • Use the materials for your own commercial training, coaching, consulting, or teaching purposes
  • Modify or repackage Estoz Marketing Solutions’ content as your own
  • Share course materials with friends, family, employees, business partners, clients, or team members without written permission

Unauthorized use, sharing, resale, or distribution may result in immediate termination of access without refund and may lead to further legal action.

8. Community Access and Conduct

Some programmes may include access to private communities such as WhatsApp groups, Telegram groups, Facebook groups, Zoom sessions, or other support channels.

By joining these communities, you agree to behave respectfully and professionally.

You may not:
  • Spam the group
  • Promote unrelated products or services
  • Harass, insult, threaten, or disturb other members
  • Share confidential course content outside the group
  • Misuse the community for personal promotion
  • Create conflict or disruption within the learning environment

Estoz Marketing Solutions reserves the right to remove any participant from any group, session, platform, or community if their behaviour is deemed inappropriate, harmful, disruptive, or in violation of these Terms.

Removal from a group or community does not qualify for a refund.

9. Communications and Notifications

By creating an account, submitting your details, registering for a programme, or making a purchase, you agree to receive communications from Estoz Marketing Solutions.

These communications may include:
  • Payment confirmations
  • Enrollment updates
  • Course reminders
  • Event updates
  • Access instructions
  • Support messages
  • Service announcements
  • Account-related notices
  • Important changes to your programme or access
  • Promotional or educational updates

Communications may be delivered through email, WhatsApp, SMS, phone call, Telegram, Facebook, website notification, or other electronic means.

You may request to stop receiving promotional communications, but we may still send important service-related messages where necessary.

10. Third-Party Services

Estoz Marketing Solutions may use third-party service providers to operate our website, learning platforms, payment systems, communication channels, automation systems, data storage, video hosting, email delivery, and other business operations.

These third-party services may include, but are not limited to:
  • Payment gateways
  • Learning management systems
  • Website hosting providers
  • Email platforms
  • Messaging platforms
  • Video conferencing platforms
  • Cloud storage providers
  • Analytics and automation tools

These third-party providers operate independently and may be governed by their own terms, privacy policies, and service conditions.

Estoz Marketing Solutions is not responsible for service interruptions, technical failures, access issues, data loss, or policy changes caused by third-party platforms.

11. Programme Changes

Estoz Marketing Solutions reserves the right to modify, postpone, reschedule, replace, or discontinue any part of a course, programme, class, event, bonus, speaker, trainer, venue, platform, support channel, or service when necessary.

This may include changes to:
  • Class dates
  • Time schedules
  • Venues
  • Trainers or speakers
  • Course format
  • Delivery method
  • Bonus materials
  • Community access
  • Support arrangements

We will make reasonable efforts to inform affected participants through official communication channels.

Such changes do not qualify for a refund.

12. Results Disclaimer

Estoz Marketing Solutions provides education, training, strategies, frameworks, systems, tools, templates, guidance, and support.
However, we do not guarantee any specific result.
Your results may vary depending on many factors, including but not limited to:
  • Your effort
  • Your implementation
  • Your discipline
  • Your experience
  • Your market condition
  • Your personal situation
  • Your business model
  • Your decision-making
  • Your team execution
  • Your financial condition
  • External market or platform changes

Estoz Marketing Solutions does not guarantee any specific income, profit, sales result, business growth, investment return, career promotion, personal transformation, or financial outcome.

Any examples, testimonials, case studies, or success stories shown are for educational and illustration purposes only and should not be interpreted as a promise or guarantee of similar results.

13. Limitation of Liability

To the fullest extent permitted by law, Estoz Marketing Solutions shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, courses, services, materials, platforms, or communities.

This includes, but is not limited to:
  • Loss of income
  • Loss of profit
  • Loss of data
  • Loss of business opportunity
  • Loss of access
  • Service interruptions
  • Technical issues
  • Third-party platform failures
  • User error
  • Misinterpretation or misuse of course materials

All services, content, and materials are provided on an “as is” and “as available” basis.

14. Termination of Access

Estoz Marketing Solutions reserves the right to suspend or terminate your access to any course, membership, programme, community, material, platform, or service without refund if you violate these Terms.

This includes, but is not limited to:
  • Sharing login access
  • Copying or distributing materials
  • Failing to complete payment
  • Misusing the platform
  • Disrupting the community
  • Harassing trainers, staff, or participants
  • Using the materials for unauthorized commercial purposes
  • Damaging the reputation, operations, or intellectual property of Estoz Marketing Solutions

Termination of access does not remove any outstanding payment obligations.

15. Modifications to the Service or Terms

Estoz Marketing Solutions reserves the right to update, modify, replace, or remove any part of these Terms of Service at any time.

We may also modify, suspend, or discontinue any part of our website, course, programme, membership, service, or platform without prior notice.

Continued use of our website, services, or materials after any changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Malaysia, without regard to conflict of law principles.

Any dispute arising from these Terms, our website, services, courses, materials, or transactions shall be subject to the applicable laws and courts of Malaysia.

17. Contact Information

If you have any questions regarding these Terms of Service, payment, access, invoice, or cancellation, please contact us at:

Email: finance@estozmktg.com

18. Company Information

© 2026 Estoz Marketing Solutions
All Rights Reserved.

Company Name: Estoz Marketing Solutions
Email: finance@estozmktg.com